Deltek provide end users the option of a self service reset. This can be used in the following situations:
When to reset password
1. I forgot my password
2. My password won't work
When to unlock account
1. When I've entered the wrong password three times
To reset my password
https://adss1.deltekenterprise.com/showLogin.cc
Click Reset Password
In the Enter Username field, enter your Deltek Costpoint username and click continue
You will be prompted with one of your security questions. Answer the security question and enter the verification characters then click continue
Reset your password
1. In the New Password field, type the new password
2. In the Confirm New Password field, retype your new password
3. Type the verification characters
4. Click Reset Password
Unlock You Deltek Costpoint Account
Click Unlock Account
In the Enter Username field, enter your Deltek Costpoint username and click continue
You will be prompted with one of your security questions. Answer the security question and enter the verification characters then click continue
You will receive a notification that your identity has been verified and a prompt to enter the verification characters
You should see an alert that your account has been successfully unlocked
